The 2011-2019 Jeep Cherokee has been dubbed the least reliable car of the past decade by automotive mechanics and reliability experts, creating serious concerns for current and prospective owners. With a growing number of complaints and a significant number of recalls, this midsize SUV has become a focal point for discussions around vehicle reliability, safety, and consumer trust. As thousands of drivers face costly repairs and potential safety hazards, understanding the issues behind this designation is crucial for anyone considering purchasing a used model.

Common Issues and Complaints

Mechanics have reported a range of problems associated with the 2011-2019 Jeep Cherokee, the most concerning of which is the vehicle’s transmission. Many owners have experienced severe transmission failures, resulting in unexpected stalling and difficulty shifting gears. The National Highway Traffic Safety Administration (NHTSA) has logged over 1,200 complaints related to transmission issues alone, highlighting the frequency and severity of these problems.

In addition to transmission failures, electrical issues have also plagued the Jeep Cherokee. Problems with the electrical system can lead to malfunctions in critical components like the braking system, which poses serious safety risks. Cases of dashboard lights flickering and warning indicators appearing without any underlying issues have been frequently reported, further eroding consumer confidence in the vehicle.

High Recall Rates

The Jeep Cherokee has also been subject to multiple recalls over its production run, compounding its reputation for unreliability. According to data from the NHTSA, there have been at least 15 recalls affecting models from 2011 to 2019. These recalls cover a variety of issues, from faulty airbags to malfunctioning fuel pumps, and have impacted hundreds of thousands of vehicles in the United States alone.

One of the most notable recalls occurred in 2019, when over 300,000 Jeep Cherokees were recalled due to a fuel pump issue that could lead to engine stalling. Such problems not only increase repair costs for owners but also raise safety concerns for drivers and passengers. With each recall, the financial burden on current owners grows, as they must navigate repairs and potential loss of vehicle value.

Consumer Reports and Reliability Ratings

Consumer Reports has consistently rated the Jeep Cherokee as one of the lowest in reliability among midsize SUVs. In their latest survey, the model received a score of just 38 out of 100, placing it well below the industry average. This rating is based on owner feedback and extensive testing, emphasizing issues such as engine performance, electrical systems, and overall ride quality.

The negative ratings from Consumer Reports have influenced potential buyers, leading to a significant decline in resale values. According to Kelley Blue Book, the average resale value of a 2018 Jeep Cherokee has dropped by nearly 20% since its peak, as more consumers become aware of the vehicle’s reliability issues. This decline not only impacts current owners looking to sell but also creates a challenging market for those seeking a reliable used vehicle.

Mechanics Weigh In

Mechanics across the country are voicing their concerns about the Jeep Cherokee, with many refusing to work on them due to the frequency of issues. “We see these vehicles come in with the same problems time and time again,” said Tom, a mechanic with over 15 years of experience. “It’s frustrating for both us and the owners who are constantly putting money into repairs that may not fix the underlying issue.”

Many mechanics recommend potential buyers consider other options within the midsize SUV market, citing models from manufacturers like Honda and Toyota as more reliable alternatives. The 2020 Honda CR-V and 2020 Toyota RAV4, for example, have been praised for their durability and lower repair rates, making them more appealing choices for those in the market for a used SUV.

Consumer Awareness and Next Steps

As the Jeep Cherokee continues to be labeled the least reliable car of the past decade, consumer awareness is essential for making informed purchasing decisions. Current owners should remain vigilant for signs of transmission or electrical problems and consider getting their vehicles inspected regularly. Furthermore, potential buyers are encouraged to research thoroughly and consider alternative models known for their reliability.

In light of the persistent issues surrounding the Jeep Cherokee, it is crucial for consumers to stay informed and proactive. If you own a Jeep Cherokee or are considering purchasing one, consult with a trusted mechanic and review your options. Don’t let unreliable vehicles compromise your safety and financial stability. Act now to ensure you’re making the best decision for your transportation needs.