You must stop charging certain Jeep plug-in hybrids and park them away from buildings until the manufacturer issues a repair. Stellantis has recalled over 320,000 Jeep Wrangler 4xe and Grand Cherokee 4xe vehicles after reports of battery-related fires, and owners were told not to charge or park these cars indoors until fixes arrive.
This situation affects specific model years and could leave plug-in features disabled while you wait for the remedy, so knowing which vehicles are included and what steps to take matters immediately. The next sections explain the recall details, the risks tied to the high-voltage battery, and practical actions owners can take now.
Fire Risk Recall Details for Jeep Wrangler 4xe and Grand Cherokee 4xe
The recall covers specific model years and VIN ranges, cites battery-cell damage as the fire cause, and tells owners to stop charging and park away from structures until repairs are available.
Scope of the Recall and Affected Models
The recall targets plug‑in hybrid Jeep SUVs: the Wrangler 4xe (model years 2020–2025) and the Grand Cherokee 4xe (model years 2022–2026). In the United States, roughly 320,000 vehicles are affected; global counts add tens of thousands more in Canada, Mexico, and other markets. Owners can confirm if their VIN is included through the NHTSA recall lookup or Stellantis’ recall site. The automaker’s public notice lists estimated totals and urges owners to follow official recall notifications sent by mail or email.
Reasons for the High Voltage Battery Fire Risk
Stellantis’ investigation found cases where battery cells had separator damage, which can allow internal shorting and lead to thermal events. NHTSA reports connected at least 19 fires to the affected battery packs and notes one injury potentially related to the defect. The risk increases when the high‑voltage battery is charged; a partially or fully charged pack stores more energy that could feed a thermal runaway if a cell fails. Engineers are working on a hardware or software remedy to reduce that failure risk.
Current Guidance for Jeep Owners
Owners are advised not to recharge their Wrangler 4xe or Grand Cherokee 4xe and to avoid parking the vehicles near buildings or other cars. Stellantis and NHTSA recommend depleting battery charge through normal driving and using gasoline operation where available. Do not attempt in‑vehicle repair; wait for dealer instructions and the official remedy notice. For VIN checks and recall registration, owners can use the NHTSA recall lookup or contact FCA/Jeep customer care for next steps.
Timeline and Status of Recall Remedies
Stellantis announced the recall after an internal review and customer data showing multiple fires. The company said a remedy is imminent and that dealers will schedule service once parts or software updates are ready. NHTSA posted the official recall notice and continues to monitor related reports. Affected owners should expect recall letters and public updates; meanwhile, follow interim safety advice about charging and parking. For the automaker’s formal recall statement, see Stellantis’ recall announcement.
What Jeep Owners Should Do Next
Owners should immediately determine whether their specific vehicle is affected, stop charging if it is, and follow official instructions for parking and repairs. They should also keep records of notifications and contact Chrysler for updates or questions.
How to Check If Your Vehicle Is Included
Locate the vehicle identification number (VIN) on the driver-side dashboard near the windshield or on the driver-side door jamb. Enter that VIN into the NHTSA recall lookup or Chrysler’s recall portal to see if the VIN appears in the recall population.
If owners prefer, they can wait for the mailed recall notice, but checking online gives faster confirmation. Keep a screenshot or printout of the lookup result and note the recall number (NHTSA recall 25V-741) when communicating with dealerships or Chrysler customer service.
Steps to Take If You Receive a Recall Notification
Follow the recall notice instructions immediately: park the vehicle outside, away from structures and other vehicles, and do not charge the battery until instructed otherwise. If the notice includes a remedy date or scheduled service, keep that appointment and bring the recall letter and VIN documentation.
Document every action: the date you received the notice, any phone calls, and service appointment details. If software or hardware remedies were previously done, confirm whether the vehicle appears in the new recall — some vehicles returned for an earlier fix still qualify for this expanded recall. Notify your insurance company if you relocate the vehicle or if a fire occurs.
Contacting Chrysler Customer Service for Support
Call Chrysler customer service at 800-853-1403 for recall-specific questions or if online lookup is unclear. Provide the VIN and the recall number (25V-741) so representatives can access the vehicle’s status quickly.
Ask for written confirmation of any guidance given and a timeline for the remedy. If owners encounter delays or safety concerns, they can also contact NHTSA’s Vehicle Safety Hotline at 888-327-4236 or use the NHTSA recall search to escalate the issue.
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