Delivery apps send drivers to strip malls, drive-thrus and takeout windows. They do not usually send them to a car lot. That is why @dhutch1988 starts his video parked outside a blue Honda dealership, looking through his windshield at front doors with the number 3400 above them and asking viewers to explain it. “So tell me why I’m on a Grubhub right now, and they send me to the Honda dealership,” he says.
The text across the screen sums up where the video is headed: “Honda clowning yall car dealership,” followed by three mind-blown emojis. But in those first few seconds he does not yet know what he is walking into. He guesses out loud that somebody may have just bought themselves a Honda, then decides to find out. “Let me go in here and see what I got,” he says, and heads for the door.
@dhutch1988
Inside, the camera passes a showroom floor with Honda SUVs on display, one blue and one white, and an overhead sign marked “CASHIER.” An employee in a “Honda of Fort Worth” shirt is walking ahead of him toward a counter. Then the counter comes into full view: a cafe with a food line, a Coca-Cola drink machine and menu boards, all of it inside the dealership. “Honda is killing it,” he says. “They got a whole coffee shop in here.”
He turns the discovery into a challenge to every other dealer in town. “Y’all need to up y’all game. I’m telling y’all,” he says, and a moment later he adds, “Get like Honda.”
The closer he gets, the more the “coffee shop” turns out to be a kitchen. A digital screen cycles through dishes labeled chicken fajitas, chicken fried steak and a chicken club. A chalkboard lists the regular menu with prices: a lunch special at $10.99, a Philly cheesesteak at $10.99, a Twin Creeks burger at $10.99, a Twin Creeks salad at $11.99 and chicken nachos at $8.99. He reads the board the way anyone would after finding it in a car showroom. “Look at that, nachos,” he says. “They got enchiladas.” Then: “Stop playing with ’em, Honda!” One item on the screen gets a question of its own: “Chicken fried chicken?”
He gives directions for anyone who wants to see it in person, “Y’all pull up to the Honda on 820,” while a cashier can be heard saying “Yes sir” in the background. His verdict on the menu is three words long: “They got everything.”
The order itself is almost an afterthought. He walks back across the showroom carrying a white paper bag, over a floor mat printed with “PRESIDENT’S AWARD,” and reports what the Grubhub customer wanted: “They got a burrito from the Honda dealership. Crazy work.” Back in the driver’s seat, he repeats the phrase and names the place. “They got a Twin Creeks in the Honda on 820 on the west side,” he says. “Pull up!”
The video answers a few practical questions on its own. The counter is a working restaurant, with a posted menu, a cashier and an order that left the building through a delivery app. So the food is not only for people sitting in the service lounge. Someone ordered that burrito on Grubhub, and a driver was sent to the dealership to collect it. What the video does not show is the cafe’s hours, so anyone planning a visit just for lunch should call the dealership first.
He also hands viewers the name to look up. He calls the counter “a Twin Creeks,” and the same name appears on the chalkboard’s burger and salad. For anyone near the west side of Fort Worth, searching that name along with the dealership is the direct way to check the current menu before making the drive.
For anyone with a service appointment, the lesson is to ask before settling into a waiting room chair. A wait for an oil change or a repair can run through lunch, and the service desk can tell you whether there is food in the building, where it is and when it is open. In this video the driver only found the counter by walking in through the showroom.
The prices on the chalkboard are worth noting too. The sandwich and the burger shown are $10.99, the salad is $11.99 and the nachos are $8.99, so a meal here runs roughly $9 to $12. That is useful to know before you arrive hungry for a long service visit, and it gives you a number to compare against driving somewhere else and coming back.
For delivery drivers, the video is a reminder that a pickup address is only an address. When the app sends you to a business that does not look like a restaurant, do what he did: park, walk in and look for a counter. If the handoff spot is not obvious, a front desk or cashier is the quickest way to find out where food orders are picked up. He was in and out with the bag in under a minute of video.
And for other dealerships, he says it plainly and more than once: “Y’all need to up y’all game.” A burger and a burrito will not sell a car by themselves. But a driver who pulled up confused about why he was at a Honda store walked out telling his followers which dealership to visit and which highway it is on.